We understand that circumstances may change. You may cancel your scheduled installation up to 24 hours before the appointment time without penalty. Cancellations made less than 24 hours before the appointment may be subject to a cancellation fee.
To cancel your appointment, please contact us at 1-800-MOUNT-TV or info@mountmytv.com. Please provide your booking reference number for faster processing.
If you need to reschedule your appointment, we will make every effort to accommodate your request. Rescheduling should be arranged at least 24 hours before your scheduled appointment time.
Refunds are provided in the following circumstances:
If a technician is unable to complete your installation due to circumstances within your control or equipment issues discovered on-site, a partial refund or credit may be offered depending on the situation.
Approved refunds will be processed within 5-7 business days and returned to your original payment method.
No-shows (appointments missed without prior notice) will not be refunded. If you are unable to make your appointment, please contact us as soon as possible.
For questions about cancellations or refunds, contact info@mountmytv.com or 1-800-MOUNT-TV.
Last updated: 2/9/2026